You may have noticed we are being more intentional about requesting credit card fees on credit card contributions. This may look like a preselected checkbox on an online form or a verbal request from one of our staff over the phone. This is a strategic initiative to cover overhead expenses so we can be sure the maximum amount of each contribution can be used to change lives. We are eternally grateful for every contribution! In 2024, we had to fundraise over $20,000 in credit card fees alone. We process hundreds of credit card transactions each week each one with a ~2.5% transaction fee, so the fees add up.

This is why we have begun inviting you to help carry the load! What ends up being a few extra cents on your transaction multiplied by 1000s of donors and transactions, really adds us. This is 100% optional, but it is a huge help to us and supports our mission in a huge way! We are always grateful for your contribution, but we want to be transparent about the reasoning why we are offering the opportunity to cover the fee. Please know that we want to be able to make the most out of your contribution and not have to raise funds to cover the credit card fees. If you have any questions or concerns, please do not hesitate to ask a member of our team.